Terms of Service

Effective Date: August 27, 2026
Last Updated: September 30, 2026

1. Acceptance of These Terms

These Terms of Service (“Terms”) govern your access to and use of https://mitchell-chiropractic.com/ (the “Site”), operated by Mitchell Chiropractic (“Mitchell Chiropractic,” “we,” “us,” or “our”).

By accessing or using the Site, submitting a contact or appointment request form, or opting in to receive communications from us, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree with these Terms, please do not use the Site.

2. No Medical Advice

The content on this Site is provided for general informational and educational purposes only. It is not medical advice and is not a substitute for professional diagnosis, examination, or treatment.

Chiropractic care is individualized. Nothing on this Site should be relied upon to diagnose a condition, determine whether chiropractic care is appropriate for you, or decide on a course of treatment.

Always consult a qualified healthcare provider regarding any health condition or before beginning, changing, or discontinuing any treatment.

Never disregard or delay seeking professional medical advice because of something you read on this Site.

3. No Doctor-Patient Relationship

Viewing this Site, reading its content, submitting a contact or appointment request form, or communicating with us electronically does not by itself create a doctor-patient relationship between you and Mitchell Chiropractic or any of its providers.

A doctor-patient relationship is established only after an appropriate evaluation has occurred and we have expressly agreed to accept you as a patient.

4. Emergencies

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.

Do not use this Site, website forms, email, SMS, or social media to communicate about an urgent or emergency medical condition.

We do not continuously monitor website submissions, email, or text messages and cannot guarantee an immediate response.

5. Appointment Requests

Our online form allows you to request an appointment or ask our practice to contact you.

A submitted request is not a confirmed appointment.

An appointment is scheduled only after a member of our staff contacts you and confirms a specific date and time.

Please do not include detailed medical information, symptoms, diagnoses, treatment history, insurance identifiers, Social Security numbers, payment card information, or other highly sensitive information in the website form.

Website forms, standard email, and SMS are not intended to serve as secure channels for detailed health information.

6. SMS & Communications Consent

Mitchell Chiropractic may offer SMS communications to individuals who voluntarily choose to opt in.

6.1 SMS Program Description

Depending on the consent you provide, SMS communications may include:

  • Appointment request follow-ups
  • Appointment confirmations
  • Appointment reminders
  • Scheduling or rescheduling notifications
  • Inquiry responses
  • Service-related communications
  • Customer support messages
  • Practice-related updates
  • Promotional offers or announcements when separate marketing consent has been provided

Promotional or marketing text messages are sent only to users who have expressly opted in to receive those types of communications.

6.2 How You Opt In

For our website SMS messaging program, users opt in through the contact or appointment request form available through:

https://mitchell-chiropractic.com

To opt in, you voluntarily provide your mobile phone number and actively select the applicable SMS consent checkbox before submitting the form.

SMS consent checkboxes are optional and unchecked by default.

Simply:

  • Providing your phone number
  • Visiting our Site
  • Submitting an appointment request
  • Submitting a contact form

does not by itself constitute consent to receive SMS messages.

You must actively select the applicable SMS consent checkbox.

Separate consent options may be provided for:

Non-Marketing SMS Communications

These may include:

  • Appointment confirmations
  • Appointment reminders
  • Scheduling or rescheduling notifications
  • Inquiry follow-ups
  • Service-related communications
  • Customer support messages

Marketing SMS Communications

These may include:

  • Special promotions
  • Practice news
  • Service announcements
  • Special offers
  • Other promotional communications

Selecting consent for non-marketing communications does not automatically enroll you in marketing communications.

Marketing text messages are sent only if you separately provide marketing consent.

Consent to receive marketing SMS messages is not a condition of purchasing goods or services, scheduling an appointment, or receiving chiropractic care.

We may maintain records showing:

  • The mobile phone number provided
  • The date and time consent was provided
  • The form through which consent was provided
  • The type of SMS communications you agreed to receive

6.3 Message Frequency

Message frequency may vary depending on your inquiries, appointments, interactions with Mitchell Chiropractic, and the types of messages you have agreed to receive.

Appointment-related messages are generally sent in connection with your appointment request, scheduled visits, or related communications.

Marketing message frequency may vary.

6.4 Message & Data Rates

Message and data rates may apply.

Mitchell Chiropractic does not charge a separate fee solely for participation in our SMS messaging program.

Your wireless provider’s standard messaging and data rates may apply to messages you send and receive.

Please contact your wireless carrier for information regarding your messaging or data plan.

6.5 Opting Out

You may opt out of SMS communications at any time by replying:

STOP

to a message from Mitchell Chiropractic.

After sending STOP, you may receive a confirmation message acknowledging your opt-out request. You will then stop receiving applicable SMS communications unless you later provide consent again.

If you wish to receive text messages again after opting out, you may return to our website and provide your mobile phone number and actively select the applicable SMS consent checkbox again.

6.6 Help & Support

For assistance with our SMS messaging program, reply:

HELP

or contact us:

Phone: 208-417-7919
Email: mitchellchiropractic96@gmail.com

6.7 Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages.

Message delivery depends on your mobile device, wireless carrier, network availability, service availability, and other factors outside our reasonable control.

We do not guarantee uninterrupted or error-free delivery of SMS communications.

6.8 Mobile Information & SMS Consent

Mobile phone numbers and SMS consent information receive additional protections.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors and service providers that support services such as customer service or SMS delivery is permitted only when necessary to provide those services on our behalf.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or provide your mobile phone number or SMS opt-in information to third parties or affiliates for their own advertising, marketing, or promotional purposes.

Mobile information may be provided to vendors that support our messaging program, including:

  • SMS messaging providers
  • Telecommunications providers
  • Aggregators
  • Scheduling providers
  • Customer relationship management providers
  • Customer service providers

These providers may use the information only as reasonably necessary to perform services on our behalf.

For additional information about how we handle personal information and SMS consent data, please review our Privacy Policy.

7. Results and Testimonials

Any patient testimonials, reviews, before-and-after descriptions, or outcome statements appearing on the Site reflect the individual experiences of those persons.

They are not a guarantee, warranty, or prediction of the results any other person will obtain.

Results vary based on individual condition, history, adherence to a care plan, lifestyle, and other factors.

Testimonials are not paid unless expressly disclosed.

8. Age Restriction & Eligibility

The Site and our SMS messaging program are intended for individuals who are 18 years of age or older.

You must be at least 18 years old to independently:

  • Submit information through the Site
  • Submit a contact or appointment request
  • Opt in to receive SMS communications
  • Provide marketing consent
  • Agree to these Terms

By using the Site, submitting a form, or opting in to SMS communications, you represent and warrant that you are 18 years of age or older and have the legal authority to agree to these Terms.

If you are under 18, you must not independently submit personal information or opt in to SMS communications through the Site.

A parent or legal guardian should contact Mitchell Chiropractic on your behalf where appropriate.

We do not knowingly collect SMS consent from individuals under the age of 18 through the Site.

If we learn that an individual under 18 has submitted SMS consent without appropriate authorization, we will take reasonable steps to remove that number from our messaging program.

9. Acceptable Use

You agree not to:

  • Use the Site for any unlawful purpose or in violation of these Terms
  • Attempt to gain unauthorized access to the Site, its servers, or connected systems
  • Introduce viruses, malware, or other harmful code
  • Use automated means, including bots, scrapers, or crawlers, to access or collect data from the Site, except for standard search-engine indexing
  • Interfere with or disrupt the operation of the Site
  • Submit false, misleading, or fraudulent information
  • Impersonate another person or entity
  • Submit a phone number that you are not authorized to use
  • Reproduce, distribute, or create derivative works from Site content except as permitted under these Terms
  • Harvest email addresses, phone numbers, or other contact information from the Site

10. Intellectual Property

All content on the Site — including text, graphics, logos, photographs, video, and the design and arrangement of the Site — is owned by us or our licensors and is protected by applicable United States copyright, trademark, and other intellectual property laws.

Mitchell Chiropractic and associated branding may not be used without prior written permission.

You may view and print Site content for your own personal, non-commercial reference.

Any other use, including reproduction, modification, distribution, republication, or public display, requires our prior written consent.

11. Third-Party Links and Content

The Site may link to third-party websites, tools, scheduling services, social media platforms, patient portals, or other resources.

We provide these links for convenience only.

We do not control, endorse, or assume responsibility for the content, products, services, security, or privacy practices of independent third parties.

Your use of a third-party service is subject to that provider’s own terms and privacy practices.

12. Accessibility

We are committed to making the Site accessible to people with disabilities and work toward conformance with recognized accessibility standards.

If you experience difficulty accessing any portion of the Site, please contact us:

Phone: 208-417-7919
Email: mitchellchiropractic96@gmail.com

We will make reasonable efforts to provide the information or service through an alternative method where appropriate.

13. Disclaimer of Warranties

THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Site will be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that the Site or its servers will be free of viruses or other harmful components.

We do not warrant the accuracy, completeness, or usefulness of any content available through the Site.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, MITCHELL CHIROPRACTIC, ITS OWNERS, PROVIDERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SITE — INCLUDING LOSS OF DATA, LOSS OF PROFITS, OR BUSINESS INTERRUPTION — WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100.00).

Nothing in this section limits or excludes liability for professional negligence arising from the provision of chiropractic care or any other liability that cannot lawfully be limited or excluded.

Some jurisdictions do not permit certain exclusions or limitations of liability, so some of the above provisions may not apply to you.

15. Indemnification

You agree to indemnify, defend, and hold harmless Mitchell Chiropractic and its owners, providers, employees, and agents from claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or related to:

  • Your unlawful use of the Site
  • Your violation of these Terms
  • Your submission of false or unauthorized information
  • Your violation of another person’s rights

This provision applies only to the extent permitted by applicable law.

16. Governing Law and Venue

These Terms are governed by the laws of the State of Idaho, without regard to its conflict-of-laws principles.

To the extent permitted by law, any action arising out of or relating to these Terms or the Site shall be brought in the appropriate state or federal court having jurisdiction in or serving Canyon County, Idaho.

You consent to the jurisdiction of those courts to the extent permitted by applicable law.

17. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The remaining provisions will remain in full force and effect.

18. Changes to These Terms

We may revise these Terms from time to time.

When we make changes, we will post the revised Terms on the Site and update the Last Updated date.

Changes take effect when posted unless otherwise stated.

Your continued use of the Site after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

19. Entire Agreement

These Terms, together with our Privacy Policy and any other applicable notices or agreements, constitute the agreement between you and Mitchell Chiropractic regarding your use of the Site.

These Terms do not supersede separate agreements, consent forms, patient agreements, treatment documents, or notices that may apply to chiropractic care or other professional services.

20. Contact Information

If you have questions about these Terms, our website, or our SMS messaging program, please contact:

Mitchell Chiropractic
3060 12th Ave Rd
Nampa, ID 83686

Phone: 208-417-7919
Email: mitchellchiropractic96@gmail.com
Website: https://mitchell-chiropractic.com/

For SMS assistance, reply HELP.

To stop receiving SMS communications, reply STOP.